Service Policy

We will replace parts that are defective, missing or damaged during assembly. Please provide the following information with your order:

• model # (What is this?)
• production code (What is this?)
• part letter (What is this?)
• quantity needed
• reason for replacement
• full name
• address
• telephone number
• email address (for confirmation)

Order replacement parts

by telephone

Monday through Friday
7:00 a.m. to 5:00 p.m. Pacific Time
800-653-3336
541-687-0213

by email

[email protected]

by fax

541-687-2060

by mail

WHITTIER WOOD PRODUCTS
PO BOX 2827
EUGENE OR 97402
USA